What is Ledger® Live Wallet?

Ledger® Live is the official management app that pairs with Ledger® hardware wallets to provide account overviews, transaction signing and app installation on-device. Ledger Live Desktop runs on major desktop OSes while the Ledger Live App brings the same core features to mobile. The critical security model: private keys stay inside your Ledger® device, and actions are authorized with a PIN and physical confirmation.

Download, install & first steps

Always download Ledger Live from the official Ledger® website or official app stores. For desktop, choose the correct OS installer; for mobile, verify the publisher in the App Store / Google Play. After installation, connect your Ledger® device with a quality USB cable (or Bluetooth where supported), open Ledger Live, and follow the onboarding steps to add accounts.

Troubleshooting Ledger® login issues

Users commonly search for "Ledger Login not working" or "Ledger Live App not Working." Most login/connectivity failures stem from simple causes:

Error connecting Ledger® account & "Can't verify Ledger Wallet"

“Error connecting Ledger account” or verification failures often indicate host-side problems (drivers, blocked permissions, browser WebUSB settings) — test on another computer to isolate the problem. If errors persist after basic fixes, consult the Ledger® Help Center for step-by-step diagnostics and official guidance.

Ledger® Account Recovery and 2FA considerations

If your Ledger® device is lost or damaged, recover accounts using your 24-word recovery phrase on a compatible device. Ledger® does not provide a universal "Ledger 2fa reset"; two-factor authentication for third-party services must be reset with those service providers. Ledger® access control is rooted in your seed phrase + device PIN.

"Unable to Ledger® Trezor" — migration notes

When people say "Unable to Ledger® Trezor" they typically mean migration friction between Trezor and Ledger® ecosystems. To move funds, prefer sweeping addresses or using coin-specific migration tools rather than importing seed phrases directly into another device unless you fully understand the security tradeoffs.

When to contact Ledger® Help Center

Use the Ledger® Help Center for unresolved firmware issues, suspected compromise, or guidance on recovery scenarios. Never provide your recovery phrase to support agents — Ledger® support will never ask for it.

Frequently asked questions

How do I safely download Ledger® Live?

Only use the official Ledger® website or verified app stores; double-check the publisher and URLs.

My Ledger® Live login isn't working — what now?

Update app and firmware, try a different cable/port, check OS drivers, then test on another machine.

Can I recover my wallet without my device?

Yes — with your 24-word recovery phrase on a compatible hardware wallet. Never enter it on a website.

Does Ledger® reset 2FA for external services?

No — Ledger® cannot reset third-party 2FA; contact the relevant service provider.

What causes "Error connecting Ledger account"?

Usually a cable, port, driver or permission issue on the host. Try basic hardware swaps and updates first.

Is migrating from Trezor to Ledger® safe?

Yes if done correctly — follow coin-specific migration guides, avoid exposing seed phrases, and prefer hardware-to-hardware transfer workflows.